Technical assistance

Battery / Charging

• All you need to know about Waterproof Charging
• My tablet is overheating. What should I do?
• How can I optimise my battery's autonomy?
• My 8" tablet won't charge when I put it in the dock. What should I do?
• What is the actual battery life ?
• How do I charge my tablet with a 12 volts source on the boat?

Apps

• How to troubleshoot Navionics?
• How do I program the two configurable buttons on my tablet?
• One of my applications behaves abnormally or crashes constantly. What can I do?
• What applications do you recommend for boat navigation?

Hardware / device issues

• How do I transfer files from an Apple Mac?
• My hard drive is not recognised when I connect it to the USB-A port.
• Is it possible to retrieve maps from a Navionics Micro SD card on my tablet?
• What should I do if I can't open the port caps on my tablet?
• How do I install an SD memory card?

Communication / connections

• How to troubleshoot WiFi issues?
• How do I calibrate my tablet's compass?
• What do I do if my GPS sensor loses its position? How can I check whether my tablet is receiving satellites?
• I have an issue with my SIM card. How to solve it?
• How do I transfer files from a computer/laptop?
• Do I need a mobile connection (or a SIM card) to navigate ?

See all 7 articles

Android system

• How do I restart in safe mode?
• How can I proceed to the factory reset of my tablet?
• How to get help on Android OS?

Screen

• Navionics does not display all navigation data. How can I change the display?
• On start-up, Chinese characters are displayed and Android won't load. What should I do?
• What should I do if the screen becomes unresponsive due to heavy rain or splashes of water?
• How can I split the screen to display two apps simultaneously on my device?
• Why does the device have a screen resolution of 800*1280 pixels?
• How can I view my mobile home screen in landscape mode?

See all 12 articles